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master's thesis
Emocionalna inteligencija u službi upravljanja različitošću
2016. urn:nbn:hr:145:927934
Grčanac, Martina
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Quantitative Methods and Informatics

Cite this document

Grčanac, M. (2016). Emocionalna inteligencija u službi upravljanja različitošću (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:927934

Grčanac, Martina. "Emocionalna inteligencija u službi upravljanja različitošću." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2016. https://urn.nsk.hr/urn:nbn:hr:145:927934

Grčanac, Martina. "Emocionalna inteligencija u službi upravljanja različitošću." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2016. https://urn.nsk.hr/urn:nbn:hr:145:927934

Grčanac, M. (2016). 'Emocionalna inteligencija u službi upravljanja različitošću', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 10 November 2024, https://urn.nsk.hr/urn:nbn:hr:145:927934

Grčanac M. Emocionalna inteligencija u službi upravljanja različitošću [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2016 [cited 2024 November 10] Available at: https://urn.nsk.hr/urn:nbn:hr:145:927934

M. Grčanac, "Emocionalna inteligencija u službi upravljanja različitošću", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2016. Available at: https://urn.nsk.hr/urn:nbn:hr:145:927934

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Metadata
TitleEmocionalna inteligencija u službi upravljanja različitošću
AuthorMartina Grčanac
MentorMaja Lamza Maronić (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberBoris Crnković (član povjerenstva)
Committee memberŽeljko Požega (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Quantitative Methods and Informatics)
Osijek
Defense date and country2016-05-31, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Emocionalna inteligencija u današnjem je poslovanju postala ključ uspješnosti. Ta se vrsta inteligencije u načelu sastoji od vještine upravljanja sobom i vještine uspješne suradnje i upravljanja drugima. I jedna i druga vještina važne su ne samo za uspješnost poslovanja nego i općenito za ostvarivanje životnih ciljeva. Menadžer je osoba koja organizira, usmjerava i osigurava druge na izvršenje određenih zadataka i ciljeva. To je osoba zadužena za funkcioniranje i sklad organizacije ili nekog njezinog dijela. Menadžerima se smatraju rukovoditeljii svih organizacijskih jedinica u preduzeću, od najviših do najnižih i moraju imati tehnička znanja, znanja o ophođenju s ljudima i konceptualna znanja. Važnost menadžmenta i „kvalitetnih“ menadžera je neosporna za uspjeh svake organizacije. Brojna istraživanja su pokazala da je stupanj emocionalne inteligencije jedan od najvažnijih karakteristika dobrih menadžera, a samim time to ima utjecaj na zaposlenike, organizacijsku klimu i njihovo zadovoljstvo na poslu. Menadžer s visokim kvocijentom emocionalne inteligencije tako će lakše prepoznati i upravljati različitim situacijama u organizaciji kao što je bilo koji oblik različitosti i sve ono što uz nju ide. Moći će iskoristiti sve prednosti koje različitost pruža organizaciji, te uspješno savladati sve prepreke na koje različitost može naići.
Abstract (english)
Emotional intelligence is the key to success in business. This type of intelligence, in principle, consists of self-management skills and skills of successful cooperation with others. Both types of skills are important not only to business but also in general for achieving life goals. The manager is a person who organizes the work, directs and ensures its execution through work and efforts of others. This is the person responsible for the functioning of the organization or any part thereof. Managers are considered leaders of all branches of the company, from highest to lowest, and must have technical knowledge, knowledge on how to deal with people and conceptual knowledge. The importance of management and the “quality” managers for the success of any organization is undeniable. Numerous studies have shown that the level of emotional intelligence is an important factor for creating “quality” managers, which has the ultimate impact on employees, organizational climate and satisfaction at work. A manager with high emotional intelligence quotient will identify and manage easily different situations in an organization, such as any form of diversity and everything that goes with it. They will be able to take advantage of all benefits that diversity provides and successfully overcome all obstacles that diversity could encounter.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:927934
Study programmeTitle: Business economy; specializations in: Management
Course: Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2016-06-16 13:20:42