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undergraduate thesis
Poslovna komunikacija - temelj poslovnih procesa
2017. urn:nbn:hr:145:503075
Uremović, Anamarija
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Quantitative Methods and Informatics

Cite this document

Uremović, A. (2017). Poslovna komunikacija - temelj poslovnih procesa (Undergraduate thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:503075

Uremović, Anamarija. "Poslovna komunikacija - temelj poslovnih procesa." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2017. https://urn.nsk.hr/urn:nbn:hr:145:503075

Uremović, Anamarija. "Poslovna komunikacija - temelj poslovnih procesa." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2017. https://urn.nsk.hr/urn:nbn:hr:145:503075

Uremović, A. (2017). 'Poslovna komunikacija - temelj poslovnih procesa', Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 22 January 2025, https://urn.nsk.hr/urn:nbn:hr:145:503075

Uremović A. Poslovna komunikacija - temelj poslovnih procesa [Undergraduate thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2017 [cited 2025 January 22] Available at: https://urn.nsk.hr/urn:nbn:hr:145:503075

A. Uremović, "Poslovna komunikacija - temelj poslovnih procesa", Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:145:503075

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Metadata
TitlePoslovna komunikacija - temelj poslovnih procesa
Title (english)BUSSINES COMMUNICATION – BASIS OF BUSSINES PROCESS
AuthorAnamarija Uremović
MentorJerko Glavaš (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberMartina Briš Alić (član povjerenstva)
Committee memberBoris Crnković (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Quantitative Methods and Informatics)
Osijek
Defense date and country2017-09-21, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Komunikacija je vrlo važan dio poslovanja, organizacije i upravljačkog sustava. Za poslovni uspjeh nužna je vješta komunikacija te je osobito bitna u poslovima upravljanja, prodaje, odnosa s klijentima, suradnji s korisnicima te u svakodnevnom timskom radu. Postoji mnogo različitih modela koji opisuju komunikacijske procese, počevši od najjednostavnijih modela prijenosa poruke od pošiljatelja do primatelja kroz jedan kanal. Komunikacija ima četiri osnovne funkcije unutar organizacije, a to su kontroliranje, motiviranje, emocionalno izražavanje i informiranje. U komuniciranju možemo naići na različite prepreke, unutarnje i vanjske. Poruka može imati nekoliko različitih značenja kada ju promatramo sa različitih stajališta, iz tog razloga može doći do različitih tumačenja ili nesporazuma i to postaje prepreka uspješnoj komunikaciji. Osnovni imperativi u suvremenom konkurentnom poslovnom svijetu su trajna edukacija te usavršavanje u skladu s najnovijim trendovima i saznanjima iz svijeta umijeća komuniciranja.
Abstract (english)
Communication is a very important part of business, organization and control system. Professional success is essential for business success, and is particularly important in management, sales, customer relations, customer collaboration, and team work. There are many different models that describe communication processes, ranging from the simplest models of transmitting messages from senders to recipients through one channel. Communication has four basic functions within the organization, namely control, motivation, emotional expression and information. In communication we can encounter different obstacles, both internal and external. The message can have several different meanings when we look at it from different points of view, for that reason different interpretations or misunderstandings can occur and this becomes an obstacle to successful communication. The basic imperatives in a modern competitive business world are the ongoing education and training in line with the latest trends and knowledge from the world of communication skills.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:503075
Study programmeTitle: Marketing
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2017-10-30 15:31:54