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undergraduate thesis
Poslovna komunikacija u e-trgovini
2018. urn:nbn:hr:145:525399
Adžamić, Robert
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Quantitative Methods and Informatics

Cite this document

Adžamić, R. (2018). Poslovna komunikacija u e-trgovini (Undergraduate thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:525399

Adžamić, Robert. "Poslovna komunikacija u e-trgovini." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:525399

Adžamić, Robert. "Poslovna komunikacija u e-trgovini." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:525399

Adžamić, R. (2018). 'Poslovna komunikacija u e-trgovini', Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 26 December 2024, https://urn.nsk.hr/urn:nbn:hr:145:525399

Adžamić R. Poslovna komunikacija u e-trgovini [Undergraduate thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2018 [cited 2024 December 26] Available at: https://urn.nsk.hr/urn:nbn:hr:145:525399

R. Adžamić, "Poslovna komunikacija u e-trgovini", Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:145:525399

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Metadata
TitlePoslovna komunikacija u e-trgovini
Title (english)Business communication in e-commerce
AuthorRobert Adžamić
MentorJerko Glavaš (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberBranimir Dukić (član povjerenstva)
Committee memberBoris Crnković (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Quantitative Methods and Informatics)
Osijek
Defense date and country2018-07-19, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Poslovna komunikacija je temelj poslovnih procesa, te svaki čin na neki način predstavlja oblik komunikacije, bilo to verbalno ili neverbalno. Unutar organizacije postoje dvije vrste poslovnog komuniciranja: formalni i neformalni. Kvalitetna i organizirana poslovna komunikacija je osnova za razvoj i napredovanje organizacija. Osim samog napredovanja organizacije, poslovna komunikacija se često koristi i u E-trgovinama kao aspekt komuniciranja sa kupcima. E-trgovina u Hrvatskoj iako na samom dnu Europskih zemalja po postotku korisnika interneta koji kupuju na internetu ima tendenciju rasta te se očekuje kako će velik broj hrvatskih tvrtki u budućnosti sve više resursa usmjeriti na poboljšanje svoje etrgovine i načina na koji se odvija komunikacija u takvim organizacijama. Osim potrebe kvalitetne i organizirane poslovne komunikacije za uspješno komuniciranje potrebno je poznavanje jezika, posjedovanje kulturnog znanja svih sudionika komunikacije te provođenje interakcijskih vježbi.
Abstract (english)
Business communication is the foundation of business processes and every act in one way or another represents a form of communication whether it's verbal or non-verbal. In the organization, there are two types of business communication: formal and informal. Quality and organized business communication is the basis for the development and advancement of the organization. Apart from advancement in the organization, business communication is often used in E-commerce as an aspect of communicating with buyers. E-commerce in Croatia, although it's on the bottom of European countries for percentage of users that buy online, has the tendency of growth and it is expected that a large sum of Croatian companies in future will redirect their resources on enhancing their E-commerce and way that communication is used in those organizations. Aside from requiring quality and organized business communication for successful communication, it is required well-knowing language, having cultural knowledge of every member of communication and conduction of interaction drills.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:525399
Study programmeTitle: Management
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2018-09-06 10:09:12