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undergraduate thesis
Pravila za uspješno komuniciranje
2018. urn:nbn:hr:145:970934
Pavelić, Ana
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Quantitative Methods and Informatics

Cite this document

Pavelić, A. (2018). Pravila za uspješno komuniciranje (Undergraduate thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:970934

Pavelić, Ana. "Pravila za uspješno komuniciranje." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:970934

Pavelić, Ana. "Pravila za uspješno komuniciranje." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:970934

Pavelić, A. (2018). 'Pravila za uspješno komuniciranje', Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 16 April 2025, https://urn.nsk.hr/urn:nbn:hr:145:970934

Pavelić A. Pravila za uspješno komuniciranje [Undergraduate thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2018 [cited 2025 April 16] Available at: https://urn.nsk.hr/urn:nbn:hr:145:970934

A. Pavelić, "Pravila za uspješno komuniciranje", Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:145:970934

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Metadata
TitlePravila za uspješno komuniciranje
Title (english)Rules for successful communication
AuthorAna Pavelić
MentorJerko Glavaš (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberIvana Barković Bojanić (član povjerenstva)
Committee memberIvan Kristek (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Quantitative Methods and Informatics)
Osijek
Defense date and country2018-09-18, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Komunikacija je iznimno važna u ljudskom životu. Kao društvena bića svakodnevno komuniciramo, kako osobno tako i poslovno, sa više osoba. Takva komunikacija može biti verbalna, neverbalna ili e-komunikacija. Bez obzira koja je vrsta komunikacije i preko kojeg kanala se odvija proces, važno je znati kako uspješno komunicirati sa raznom vrstom ljudi zbog raznih razloga. Načela uspješne komunikacije su načelo jasnoće, načelo jezgrovitosti, načelo omeđenosti sadržaja, načelo točnosti i načelo... More oblikovanja. Kako bi komunikacija bila uspješna, potrebno je dobro znati o čemu se komunicira i pripremiti se, znati pravu svrhu razgovora, pratiti kontekst u kojem se komunikacija provodi, savjetovati se s drugima ako je komunikacija teža, paziti na ton i govor tijela, svojom komunikacijom prenositi vrijednost, provjeriti povratne informacije, komunicirati za budućnost, biti siguran da djela prate riječi i naučiti slušati. Osobe koje dobro komuniciraju su dobri promatrači, razumiju kontekst, imaju visoko samopouzdanje bez arogancije, poštuju druge, emocionalno su inteligentni, organizirani, kreativni, imaju dobre reference, ne boje se biti u krivu i stalno vježbaju svoje vještine za uspješno komuniciranje. Osim toga, treba biti svjestan smetnji i prepreka u komunikaciji koji istu mogu otežati. Neke od tih prepreka su prepreke stava, prepreke ponašanja, kulturne prepreke, jezične prepreke i okolišne prepreke. Less
Abstract (english)
Communication is extremely important in human life. As social beings, we communicate daily, both personally and in business settings, with more than one person. Such communication can be verbal, nonverbal or e-communication. No matter what kind of communication it is and through which channel the process is taking place, it is important to know how to communicate successfully with a variety of people for various reasons. The principles of successful communication are the principle of... More clarity, the principle of substance, the principle of content confinement, the principle of accuracy and the principle of formulation. In order for communication to be successful, it is necessary to know well what it is about to communicate and prepare itself, to know the true purpose of conversation, to monitor the context in which communication is conducted, to consult with others if communication is more difficult, to listen to the tone and body language, communicate value, check feedback, communicate for the future, be sure the deeds follow the words and learn to listen. People who communicate well are good observers, understand the context, have high self-confidence without arrogance, respect others, emotionally intelligent, organized, creative, have good references, are not afraid to be wrong and constantly practice their communication skills. In addition, one should be aware of interference and communication barriers that can make it more difficult. Some of these obstacles are barriers to attitude, barriers to behavior, cultural barriers, language barriers and environmental barriers. Less
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:970934
Study programmeTitle: Management
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2018-11-16 13:35:51
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