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master's thesis
Sustavi upravljanja kvalitetom na primjeru poduzeća Ledo d.d.
2018. urn:nbn:hr:145:768255
Majer Mamužić, Anja
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Marketing

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Majer Mamužić, A. (2018). Sustavi upravljanja kvalitetom na primjeru poduzeća Ledo d.d. (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:768255

Majer Mamužić, Anja. "Sustavi upravljanja kvalitetom na primjeru poduzeća Ledo d.d.." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:768255

Majer Mamužić, Anja. "Sustavi upravljanja kvalitetom na primjeru poduzeća Ledo d.d.." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:768255

Majer Mamužić, A. (2018). 'Sustavi upravljanja kvalitetom na primjeru poduzeća Ledo d.d.', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 19 February 2025, https://urn.nsk.hr/urn:nbn:hr:145:768255

Majer Mamužić A. Sustavi upravljanja kvalitetom na primjeru poduzeća Ledo d.d. [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2018 [cited 2025 February 19] Available at: https://urn.nsk.hr/urn:nbn:hr:145:768255

A. Majer Mamužić, "Sustavi upravljanja kvalitetom na primjeru poduzeća Ledo d.d.", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:145:768255

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Metadata
TitleSustavi upravljanja kvalitetom na primjeru poduzeća Ledo d.d.
Title (english)Quality management systems on the example of the company Ledo d.d
AuthorAnja Majer Mamužić
MentorJerko Glavaš (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberZdravko Tolušić (član povjerenstva)
Committee memberBlaženka Hadrović Zekić (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Marketing)
Osijek
Defense date and country2018-09-25, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
U diplomskom radu objašnjene su ključne značajke kvalitete i upravljanja kvalitetom, kroz povijest, definicije i u konačnici na primjeru tvrtke Ledo d.d.. Posebna pozornost dana je integriranim sustavima upravljanja kvalitetom koji su integrirani unutar tvrtke Ledo d.d. kao što su ISO standardi i dodatni certifikati. ISO standardi su okvir prema kojem organizacije trebaju posložiti svoje proizvodne procese kako bi dobile potvrdu da osiguravaju i upravljaju kvalitetom. Ledo d.d. je na domaćem tržištu u svim kategorijama tržišni lider. Takvu tržišnu poziciju postiže prije svega širokim asortimanom kvalitetnih proizvoda koji se kontinuirano nadopunjavaju novim inovativnim proizvodima koji odgovaraju visokim standardima potrošača.
Abstract (english)
The thesis describes the key qualities and quality management, history, definitions and quality management systems on the example of Ledo d.d. ISO standards are explained, with special attention being given to integrated quality management systems which are integrated within company Ledo d.d. such as ISO standards and additional certifications. ISO standards are the framework in which organizations need to organised their production processes to obtain certification that ensure and manage quality. Ledo d.d. is a market leader in all market categories in the domestic market. This market position is achieved, first of all, by a wide assortment of quality products that are continually complementing new and innovative products that meet high consumer standards.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:768255
Study programmeTitle: Marketing
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-02-07 07:50:39