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master's thesis
Poslovno komuniciranje - temelj poslovnih procesa
2019. urn:nbn:hr:145:324093
Šarić, Eugen
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Quantitative Methods and Informatics

Cite this document

Šarić, E. (2019). Poslovno komuniciranje - temelj poslovnih procesa (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:324093

Šarić, Eugen. "Poslovno komuniciranje - temelj poslovnih procesa." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2019. https://urn.nsk.hr/urn:nbn:hr:145:324093

Šarić, Eugen. "Poslovno komuniciranje - temelj poslovnih procesa." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2019. https://urn.nsk.hr/urn:nbn:hr:145:324093

Šarić, E. (2019). 'Poslovno komuniciranje - temelj poslovnih procesa', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 25 March 2025, https://urn.nsk.hr/urn:nbn:hr:145:324093

Šarić E. Poslovno komuniciranje - temelj poslovnih procesa [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2019 [cited 2025 March 25] Available at: https://urn.nsk.hr/urn:nbn:hr:145:324093

E. Šarić, "Poslovno komuniciranje - temelj poslovnih procesa", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:145:324093

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Metadata
TitlePoslovno komuniciranje - temelj poslovnih procesa
Title (english)Business communication - business process base
AuthorEugen Šarić
MentorJerko Glavaš (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberDavorin Turkalj (član povjerenstva)
Committee memberDrago Ružić (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Quantitative Methods and Informatics)
Osijek
Defense date and country2019-03-29, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Rad je koncipiran u nekoliko cjelina i usmjeren je na ukazivanje važnosti poslovne komunikacije unutar poslovnih procesa. Poslovna komunikacija podrazumijeva komunikaciju koja se koristi za promicanje proizvoda, usluga ili organizacija. Predstavlja prijenos informacija unutar poslovnog svijeta. Svaki razgovor, poslano pismo ili e-mail, telefoniranje ili čitanje predstavlja komunikaciju. Navedene radnje mogu se obavljati i verbalno i neverbalno, a svaki put kada ih činimo na profesionalnoj razini, predstavljamo ne samo sebe same već i organizaciju kojoj pripadamo. Komunikacija je vitalan dio poslovanja, organizacije i menadžmenata, ona je bitan čimbenik dojma o organizaciji i može predstavljati granicu između uspjeha i neuspjeha. Komunikator koji sugovorniku uspije prenijeti najveću količinu informacija na način na koji će ga sugovornik najbolje shvatiti, smatra se učinkovitim. Za razvoj ovakve komunikacije, osim znanja i sigurnosti u sebe, potrebna je i vještina. Kultura poslovnog komuniciranja dio je odgoja i kulture svake osobe. Poslovno komuniciranje je dio vještine koje usmjerava poslovne i kreativne pojedinca i skupine na brže i efikasnije rješavanje gospodarskih problema na mikro i makro razini okruženja.
Abstract (english)
Work has been conceived in several units and focuses on pointing to the importance of business communication within business processes. Business communication implies communication used to promote products, services or organizations. It represents the transfer of information within the business world. Any conversation, sent letter or e-mail, telephony or reading represents communication. These actions can be performed verbally and nonverbally, and each time we do them on a professional level, we present not only ourselves but the organization to which we belong. Communication is a vital part of business, organization and management, it is an important factor in the impression of the organization and can represent the boundary between success and failure. A communicator who succeeds in conveying the greatest amount of information in a way that the interviewee can best understand it is considered effective. To develop this kind of communication, besides knowledge and security in itself, skills are also needed. The culture of business communication is part of the education and culture of every person. Business Communication is part of the skill that directs business and creative individuals and groups to faster and more efficiently address economic issues at the micro and macro level of the environment.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:324093
Study programmeTitle: Business economy; specializations in: Management
Course: Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-04-12 10:17:33