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master's thesis
Poslovni bonton: izabrani primjeri
2019. urn:nbn:hr:145:941313
Zovko, Vjekoslav
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Quantitative Methods and Informatics

Cite this document

Zovko, V. (2019). Poslovni bonton: izabrani primjeri (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:941313

Zovko, Vjekoslav. "Poslovni bonton: izabrani primjeri." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2019. https://urn.nsk.hr/urn:nbn:hr:145:941313

Zovko, Vjekoslav. "Poslovni bonton: izabrani primjeri." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2019. https://urn.nsk.hr/urn:nbn:hr:145:941313

Zovko, V. (2019). 'Poslovni bonton: izabrani primjeri', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 13 April 2024, https://urn.nsk.hr/urn:nbn:hr:145:941313

Zovko V. Poslovni bonton: izabrani primjeri [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2019 [cited 2024 April 13] Available at: https://urn.nsk.hr/urn:nbn:hr:145:941313

V. Zovko, "Poslovni bonton: izabrani primjeri", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:145:941313

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Metadata
TitlePoslovni bonton: izabrani primjeri
Title (english)Business bonton – selected examples
AuthorVjekoslav Zovko
MentorIvana Barković Bojanić (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberIvana Barković Bojanić (član povjerenstva)
Committee memberIvan Kelić (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Quantitative Methods and Informatics)
Osijek
Defense date and country2019-09-27, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Komunikacija je temelj ljudske zajednice, bez nje nije moguće uspostaviti nijedan odnos, kako privatni, tako ni poslovni. Komunikacija obuhvaća primatelja i pošiljatelja te poruku koja se razmjenjuje. Poruka je informacija koja se želi razmijeniti i koja ima neku vrijednost za sudionike komunikacije, a šalje se putem određenog kanala. U poslovnom svijetu sudionici se koriste poslovnom komunikacijom. Ona se odvija unutar i izvan poduzeća, a dijeli se na verbalnu i neverbalnu komunikaciju. Poseban naglasak stavlja se na poslovni bonton kojeg čine skupine pravila ponašanja u poslovanju. Poslovni bonton razlikuje se od države do države, ovisno o njezinoj kulturi i narodu. Prije nego se stupi u ostvarivanje međunarodne suradnje, važno je upoznati poslovni bonton te države kako ne bi došlo do situacije da suradnja bude odjednom prekinuta jer se nesvjesno prekršilo neko pravilo ponašanja. Svrha ovog rada je istražiti poslovni bonton kao skup pravila koje određuje ponašanje unutar poslovne zajednice te ga prikazati na praktičnim primjerima izabranih zemalja – Njemačke, Kine Japana i Rusije.
Abstract (english)
Communication is the bedrock of the human society, without which no private or business relationship can be established. Communication involves the recipient and the sender and the message being exchanged. A message is information that is intended to be exchanged and has some value for the participants in the communication and is sent through a specific communication channel. In the business world, participants use business communication. It takes place inside and outside the company, and is divided into verbal and non-verbal communication. Particular emphasis is placed on business etiquette made up of groups of rules of conduct in business. Business etiquette varies from country to country, depending on its culture and people. When pursuing international cooperation, it is important to become familiar with the business etiquette of that country so as not to break the cooperation because there has been an unintended violation of one of the rules of conduct. The purpose of this paper is to investigate business etiquette as a set of rules that determine behavior within the business community and present it in practical examples from selected countries - Germany, China, Japan, and Russia.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:941313
Study programmeTitle: Business economy; specializations in: Management
Course: Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-02-12 17:32:58