An enterprise ecosystem network is an organization that includes customer suppliers, government distribution agencies that help deliver a particular product or service. An entrepreneurial ecosystem is necessary for entrepreneurship to develop and small businesses to grow and develop. The company environment is of great importance for the company's business. The business environment consists of individuals, organizations, institutions, but also influential factors such as economic, political, legal, technological, socio-cultural, etc. In order for a business entity to operate normally in its environment, an analysis of the environment is needed to assess those variables which cannot be controlled but can significantly affect the business of the business entity. A business model is a way for companies to plan to make money based on their products by selling a customer base located in a particular market, explaining which products or services they will sell, how they intend to sell, what the costs will be, and what profits they expect. There are a large number of different companies in the markets, business models are constantly changing - for a business model, there is no single form that could be applied to all companies. Today, the world is shifted by a major crisis that has affected the entire economy, and since the end of 2019 the development of the world economy has fallen significantly, because of this significant impact, companies had to change business models, business plans, prompted by the changing environment. For the same reasons, the environment of the Republic of Croatia has changed significantly, as well as its entire entrepreneurial ecosystem. Based on these changes caused by the pandemic, DRAFT d.o.o. has changed the way it does business as it relates to its customers.