The art of conversation includes various elements and levels of conversational communication, which differs from other forms of communication in that it is based on language and speech. The need for quality conversation is very important in today's times of pandemics and geopolitical turmoil, war conflicts and recessions, and among people in everyday life situations as well. The subject of this research includes conversational communication. The goal is to research the conversation techniques preferred by high school students, colleges and employees, and the impact of conversation on people and the environment in which they live. The questions to which this paper should give answers are: how the conversation affects the interviewees in different situations, how the conversation affects the resolution of conflicts and how the interviewees perceive the environment during the conversation. The research was conducted by survey, and the sample in the research was random through a Google form. The obtained results show that part of the interviewees feel discomfort when talking to unknown people, are nervous in public appearances and think that they can successfully solve certain problems and conflicts through talking. Most interviewees believe that others understand them well during conversations and that they are good listeners. A certain part of interviewees prefers social networks as a form of communication. Most interviewees believe that public speaking skills can be improved. This research warned of the fact that some interviewees feel uncomfortable when talking in certain unpleasant situations. The art of conversation is an interesting topic and the results presented in this paper can be an inspiration for some other researches that will deal with this topic and research that could be conducted on a larger sample of interviewees, perhaps in geographically different areas.