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undergraduate thesis
Sukobi u organizaciji
Završni rad
2024. urn:nbn:hr:145:670398
Jelenčić, Ana
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Management, Organization and Entrepreneurship

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Jelenčić, A. (2024). Sukobi u organizaciji : Završni rad (Undergraduate thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:670398

Jelenčić, Ana. "Sukobi u organizaciji : Završni rad." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2024. https://urn.nsk.hr/urn:nbn:hr:145:670398

Jelenčić, Ana. "Sukobi u organizaciji : Završni rad." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2024. https://urn.nsk.hr/urn:nbn:hr:145:670398

Jelenčić, A. (2024). 'Sukobi u organizaciji : Završni rad', Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 09 April 2025, https://urn.nsk.hr/urn:nbn:hr:145:670398

Jelenčić A. Sukobi u organizaciji : Završni rad [Undergraduate thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2024 [cited 2025 April 09] Available at: https://urn.nsk.hr/urn:nbn:hr:145:670398

A. Jelenčić, "Sukobi u organizaciji : Završni rad", Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:145:670398

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Metadata
TitleSukobi u organizaciji : Završni rad
Title (english)Conflicts in the Organization : Final paper
AuthorAna Jelenčić
MentorAna Živković (mentor)
Committee memberIvana Fosić (predsjednik povjerenstva)
Committee memberAna Živković (član povjerenstva)
Committee memberJelena Franjković (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Management, Organization and Entrepreneurship)
Osijek
Defense date and country2024-08-30, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Sukobi su svakodnevna i uobičajena pojava, kako u privatnom, tako i u poslovnom svijetu. Pokretači sukoba najčešće su nedostatak sredstava, međuovisnost, različitost i promjena ciljeva, razlike u percepcijama i vrijednostima između pojedinaca i skupina, osobni stil, slaba komunikacija i slično. Sukobi mogu biti vrlo korisni jer mogu izazvati promjene, nove ideje i poboljšanja u organizaciji. Sukobi se pojavljuju u svim organizacijama i oni su neizbježni. Od nastanka organizacije pa do... More danas, mijenjali su se pristupi i gledanja na sukobe. Sukobi sami po sebi nisu ni dobri ni loši, već posljedice na organizaciju mogu imati dobar ili loš utjecaj. Svaki sukob ima svoje uzroke koje je potrebno prepoznati kako bi se mogao istinski riješiti te kako se ne bi ponovio. Svaki menadžer trebao bi imati razvijene vještine za rješavanje sukoba. On svojim posredstvom navodi sukobljene zaposlenike ili grupe da pronađu zadovoljavajuće rješenje za obje strane. Za uspješno upravljanje sukobima važno je poznavati tehnike upravljanja sukobima kao što su izbjegavanje, natjecanje, surađivanje i slično. Način na koji će se pristupiti rješavanju situacije ovisi o vrsti sukoba, karakteru pojedinaca koji se nalaze u sukobu, ali i procedurama koje organizacija koristi za rješavanje takvih situacija. Sukobi nisu nešto čega se treba pribojavati ili izbjegavati, oni su normalna pojava u svakoj organizaciji te ih treba prihvatiti i naučiti se nositi s njima tako da ne utječu negativno na pojedince i odnose u organizaciji. Less
Abstract (english)
Conflicts are a regular occurrence in both the private and business worlds. Lack of resources, interdependence, diversity and change of goals, differences in perceptions and values between individuals and groups, personal style, and poor communication are the most common causes of conflicts. Conflicts can be advantageous because they can lead to changes, new ideas, and improvements in the organization. Conflicts are a natural occurrence in all organizations. From the creation of the... More organization until today, approaches and views on conflicts have changed. Conflicts are not necessarily bad, but they can have a positive or negative impact on the organization. To truly resolve any conflict and prevent it from happening again, it is necessary to recognize its own causes. It is important for every manager to have developed conflict resolution skills. He leads conflicting employees or groups through mediation to find a satisfactory solution for both parties. Understanding conflict management techniques like avoidance, competition, cooperation, etc. is crucial for successful conflict management. Depending on the type of conflict, the personalities of the parties involved, and the processes the organization utilizes to address it, there are several approaches to solving the problem. Conflicts are not to be feared or avoided; rather, they should be acknowledged and dealt with so that they do not negatively impact people and relationships within the business. Conflicts are a natural occurrence in every organization and should be taught to cope with. Less
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:670398
Study programmeTitle: ECONOMIC POLICY AND REGIONAL DEVELOPMENT
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2024-12-17 17:21:46
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