Today, information is the basis for the operation, achievement of competitiveness and success of organizations over other organizations. Information has become a resource without which many organizations in the world today would not even exist. Due to the development of the Internet, the entire world is networked, which has led to the flooding of organizations with raw information. In order for organizations to manage information and to develop its usefulness, information systems were developed. The core of every modern way of doing business and management are information systems. The need for secure and reliable system solutions is reinforced by the increasing dependence on computer systems and technologies to provide services and develop products, administer daily activities and perform short- and long-term management functions. When collecting user requests, it is necessary to thoroughly analyze the needs of the organization and the shortcomings of current information solutions, and based on these analyzes create a development plan for a new solution. For the development of information solutions, models and methods for the development of information systems are used. Models and methods for the development of information systems enable a high-quality and efficient way of developing information systems according to certain standards in order to facilitate access to creation and development. Information systems go through stages of development (life cycle) that enable a systematic approach to problem solving through stages, thus ensuring a continuous development process. When creating information systems, construction methodologies are used that can be divided into classical, agile, SDLC-DOJ and other approaches. Based on the interview with person Z, we conclude the necessity and importance of analyzing user requirements through the experience of person Z. Person Z works in company X where the management decided to introduce a new information system without conducting an analysis of user requirements.