Communication is a process in which communication between the participants an exchange of information, not only information, but also of ideas and feelings, whether it be on a speech, written or visual means, symbols, tables, graphs images, body movements and more. In essence, communication is a process in which different messages are transmitted between humans. The most common division of communication, according to the criterion of the mode of communication, and therefore there is verbal and nonverbal communication. Communication which is realized by speech, listening and writing is called verbal communication. Communication which is realized through facial expressions, voice, gesture and body contact is called a non-verbal communication. Business communication is called the communication that is used within the company and as such is suitable for promotion of companies, but not only companies, but also products and services. Business communication is affected by the process of globalization has experienced many changes. For example, the use of electronic means is operated at a faster exchange of information, and the application of more modern software has made it possible to check the spelling when writing and the like. The process of globalization has a major impact on business communications where the event numerous innovations. One of the innovations is the need to communicate with business partners and customers who are outside their own country.