In everyday life we often come to situations that are unpleasant, contrary to our attitudes, wants and needs, which can result with conflicting situations. Conflicts are the cause of disturbing situations that distract attention from what is important to the organization. It is therefore very important to know how the conflict affects the organization and what costs it brings with it. Each conflict is expensive, and it is important to assess the costs of conflict. Addressing conflict situations requires the development of strategies that help to bring conflict to a minimum, which encourage and strengthen positive conflicts, and enable the choice and application of different conflict approaches. Conflicts also occur in organizations on a daily basis. Conflicts can not be avoided, but they can be studied to identify future conflicts in time. One of the most important items in this is knowledge of the types of conflicts such as double invasion conflicts, double rejection conflicts, simultaneous invasion and rejection conflicts, and intrapersonal conflict, interpersonal conflict, intra-organizational conflict, and inter-organizational conflict. In the process of conflict management it is of great importance to understand concepts such as needs, observations, power, values and emotions as the drivers of each individual's behavior. The management process itself consists of diagnosis, intervention, conflict, and learning and effectiveness. The organization's success depends on the ability to calm the conflict situation and the development of conflict management. Conflict management implies the linkage of all factors that can contribute to resolving or preventing conflict. These factors serve to improve communication and discipline in the organization. Primitive people solve their conflicts as animals. They feel that the louder and the strongest they are, they will win and gain what they want, but managers often encounter conflicts that are not just about the two conflicting sides, but the entire teams or teams. To facilitate the desired outcome of the conflict, they are used by mediation.