For communication we can say that it is a fundamental means of sharing information with people from our environment. How important it is for our social life is so important for the business world because without good communication and successful listening can not be expected to be a workout. Effective communication is the basis for achieving organizational activity, so the communication competence of the participants is more important. The way of communication within the organization, as well as communication outside the organization with the users, is an essential factor of enterprise survival. For a complete understanding of the communication process, it is necessary to know the social environment of the sender and receiver, the symbolic meaning of the message, the understanding of the message by the recipient, and the reaction to speak about the results of communication. continuous communication can not develop the mental structure of man or the social nature of people as well as the group processes used to coordinate social activities that serve as the foundation of the company's progress. In order to communicate with the environment, it is necessary to know what communication is, ranks and functions and get acquainted with the potential difficulties that arise in communication.