Communication is a basic technique of understanding each other. It exchanges thoughts, communicates ideas and conveys messages. Communication is successful when the sent data is successfully and accurately received and understood. Feedback is a proof that the recipient of the message understood the received information. Communication can take place in verbal and nonverbal ways. Verbal communication is everything a person says in words, and nonverbal communication is considered to be body language, i.e. gestures, facial expressions, feelings, way of dressing, etc. Since communication is a foundation of human relationships, it is also the foundation in business. Companies come across different information that allows them to progress, but it is also possible to regress if there is a poor exchange of the same data. The final outcome of the job depends on the ability to communicate, which is why it is very important for communication to be effective. Ineffective communication can lead to minor mistakes but also to major failures. In a business environment, it is important that each employee contributes to the work of the organisation through communication in order to achieve the goals of that organisation. The results of a research about communication in a specific business environment show that employees believe that communication is important for business success, and they rather use oral communication than other types of communication. Furthermore, they are satisfied with communication in their business environment.